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This page explains exactly what data 4dsingapur collects when you open an account, how we store it, and the choices you have over it. Availability of our services depends on local law and is accessible where local law permits.
When you create an account on 4dsingapur, we collect the details you submit during registration — your name, email address, and the payment method you choose to link, whether that is OVO, GoPay, or DANA. We also record session data: the device type you use, the pages you visit, and the timing of those visits. This information lets us keep your account secure and show you content relevant to your region. We do not sell your personal data to third parties. Where we share data with payment processors — for example, when you move funds through OVO or GoPay — that transfer is limited strictly to what is needed to complete the transaction. The processor receives only the minimum necessary to verify and route your payment. Data related to your account activity, including transaction records and login history, is retained for as long as your account remains open and for the period required under applicable law. You may request a copy of the data we hold for you at any time by contacting our support team through the channel shown in your account dashboard after login.
OVO payment data is passed only to OVO's own processing network to complete a transaction. We do not store your OVO PIN or full wallet credentials on our servers.
GoPay transactions are routed directly through the GoPay payment gateway. Only the transaction reference and amount are logged in your 4dsingapur account record.
DANA wallet details you provide are handled under DANA's own data terms. We retain only the confirmation reference needed to reconcile your account balance.
This policy covers the data 4dsingapur controls directly. Some interactions on our platform involve third-party services — payment processors, game content studios such as Pragmatic Play or PG Soft, and external links — and those services operate under their own data terms. Knowing the boundary helps you understand who to contact when a question arises.
Registration details, login credentials and session tokens are covered fully by this policy. We control these records and you may request access, correction or deletion by contacting support.
Once a payment moves through OVO, GoPay or DANA, the wallet provider's own privacy terms govern that leg of the transfer. We hold only the confirmation reference in your account record.
Game content from studios like Pragmatic Play and PG Soft is delivered through their platforms. Those studios may collect gameplay telemetry under their own policies; we do not control that data.
Any external link you follow from our pages takes you outside this policy. We are not responsible for how third-party sites collect or use your data once you leave our domain.
You have direct control over the personal data 4dsingapur holds for you. The most immediate action is to review what is stored: after logging in, open your account dashboard and navigate to the profile section — your registered name, email, and linked payment methods are listed there. If any detail is wrong, you can edit it directly in the profile fields shown or raise a correction request through our support channel. If you want a full copy of the data we hold, send a request to our support team with your registered email address; we will prepare and share it through a secure method. For deletion requests — where local law and account status permit — the same support channel applies. We aim to respond to data requests within the timeframe required by applicable regulations in your region.
Log in and open your account dashboard. Your profile section shows all stored personal details including the payment method you registered, such as OVO or GoPay.
Edit your name or email directly in the profile fields visible after login. For changes that affect your payment method link, contact support with your registered email as verification.
Send your request to our support team via the contact route in your account dashboard. Include your registered email address so we can confirm your identity before preparing the copy.
Any question about how a specific data point is used — for example, how your DANA transaction reference is stored — can be directed to support. We will respond with a clear, specific answer.
If a section of this policy raises a question you cannot resolve through your account dashboard, our support team handles privacy matters directly. Use the contact path that works for your situation — we route privacy questions to the same team that handles account and wallet support, so responses stay in context.
The fastest route. Log in, open the support section inside your dashboard, and submit your privacy question there. The form links your account automatically so we can respond with your specific data context.
Send your request to the support email shown on our contact page. Include your registered email address and the specific data point or policy section your question relates to — this lets us respond precisely.
For faster back-and-forth, open the live chat from any page on 4dsingapur. Privacy and account-data questions are handled by the same support team available through this channel.
Data security on 4dsingapur is built around the account itself — what we collect, how long we keep it, and who can access it. We use encrypted connections for all account and payment interactions, including sessions where you link or use OVO, GoPay, or DANA. Access to stored account records is restricted to the team functions that require it for account operations or legal compliance.
We use session cookies to keep you logged in and to remember your device between visits. You can clear these through your browser settings at any time. Clearing them will require you to log in again on your next visit.
Your login credentials are stored in hashed form — we cannot read your password directly. If you suspect your account has been accessed without your permission, use the password-reset route shown on the login page immediately.
We retain your account data for as long as your account is active and for the period required by applicable regulations. Transaction references for OVO, GoPay and DANA payments are held as part of your financial record during that same period.
When this policy changes in a material way, we post an updated version at this URL and note the revision date at the top of the page. Continued use of your account after a change is posted constitutes acceptance of the updated terms.
These are the questions we receive most often about how this policy works. If your question is not covered here, the support contact paths in the section above will connect you with the team that handles data and privacy matters directly.
We collect the details you enter at registration — name, email address, and any payment method you link such as OVO, GoPay or DANA. We also log session data: device type, pages visited, and login timestamps. We do not collect data beyond what is needed to run your account.
Game content studios receive only the session token needed to deliver game content to your screen. They do not receive your name, email or payment details. Their own data policies govern how they handle gameplay telemetry on their side.
Log in and open your account dashboard — the profile section shows your stored registration details and linked payment method. For a full data copy, contact support through the dashboard message tool or by email with your registered address.
Yes, where local law and your account status permit. Send a deletion request to our support team with your registered email address. We will confirm what can be removed and action it within the timeframe required by applicable regulations in your region.
When you transact through OVO or GoPay, we pass only the minimum data required to route your payment. We retain the transaction reference number in your account record for reconciliation. Your wallet PIN and full credentials are never stored on our servers.
We post an updated version at this page URL whenever material changes are made, and we note the revision date at the top of the document. Check this page periodically or after any notification you receive from us about account-related policy updates.