These terms set out the rules that apply when you access 4dsingapur, create an account, make transactions through OVO, GoPay or DANA, and use any content we provide. Reading them tells you exactly where your rights start and what we ask of you in return.
Applies to all accounts
OVO · GoPay · DANA scope included
Available where local law permits
Updated terms shown in your account dashboard after login
FULL POLICY SCOPE
What These Terms Cover on 4dsingapur
By accessing 4dsingapur through any device — mobile or desktop — you confirm that you have read and accepted these terms. They govern every interaction: account registration, wallet funding via OVO, GoPay or DANA, game access across all studios we host including Pragmatic Play, PG Soft and Microgaming, and any communication you receive from us. Availability of the platform depends on local law and is accessible only in eligible regions. We do not make representations about access in jurisdictions where local law restricts it. It is your responsibility to confirm that using this platform is permitted where you are located before creating an account or initiating any wallet transaction. These terms may be updated from time to time. The current version is always shown inside your account dashboard after login — we do not notify you by push message when a revision goes live, so we recommend checking the dashboard periodically. Continuing to use your account after a revised version is published constitutes acceptance of the updated terms. If any provision conflicts with applicable local law, that provision is read down to the extent required; the remaining terms stay in effect.
OVO wallet transactions
GoPay funding and withdrawal
DANA account top-up
Game access via Pragmatic Play, PG Soft, Microgaming
All device sessions covered
INSIDE VERSUS OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every service or content you reach through 4dsingapur falls within the same policy boundary. This section distinguishes what we control from what sits outside our responsibility, so you know which terms apply at each step of your account journey.
Account access and registration
Creating your account, setting credentials and managing login sessions are fully within this policy. Any step you take on the 4dsingapur account page — from email entry to wallet linking — is governed by these terms.
Wallet transactions (OVO, GoPay, DANA)
Funding and withdrawal requests processed through OVO, GoPay or DANA are subject to both these terms and the separate terms of each wallet provider. We handle the account-side record; the payment network handles the transfer on their end.
Game content from our studios
Slots, live tables and other titles supplied by Pragmatic Play, PG Soft, Microgaming, Joker, JDB and Spadegaming are accessed through our lobby. Game mechanics and RTP data, where exposed, are set by the studio — not by 4dsingapur.
Third-party services and external links
Any site, app or service outside 4dsingapur — including wallet provider apps — is outside the scope of this policy. We are not responsible for the terms, data practices or content of those external services.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under These Terms
These terms are not only obligations — they also set out what you can do. You have the right to review your transaction history at any point: your account dashboard shows every wallet movement, from DANA top-ups to GoPay withdrawals, with a date stamp and status. If your account details need correcting — email address, linked wallet number — you can update them directly from the profile section inside your account. Disputes about a transaction or a game session can be raised through our support channel; we log every request and respond based on the order received. You can also request that your account be closed. Submitting a closure request through support triggers a review of any outstanding wallet balance before we act. None of these rights require you to contact a third party first — they all start inside your 4dsingapur account or through the support path we provide.
Review your transaction record
Your full wallet history — OVO, GoPay and DANA entries — is visible in the account dashboard after login. No request needed; it updates in line with each confirmed transaction.
Correct your account details
Email address and linked wallet details can be updated from the profile section. Follow the verification fields shown on screen; the updated record takes effect once confirmed.
Raise a question about a session or transaction
Use the support channel to flag any discrepancy. Provide the transaction ID or game session reference shown in your dashboard — this speeds up the review process on our end.
Request account closure
Submit a closure request through support. We review your wallet balance and any open session records before completing the process. The current status is shown in your account after the request is received.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If any part of these terms is unclear — or if you need to act on a right described above — these are the routes available to you. Each path is monitored; response order follows submission sequence.
Live Chat
Open the chat widget from any page while logged in. Useful for account access questions, wallet discrepancies involving OVO or GoPay, and terms clarification during a live session.
Email Support
Write to our support address for formal policy queries, account closure requests or DANA transaction disputes. Include your account reference and a short description so the team can locate the relevant record.
Account Help Section
The help section inside your account dashboard lists common policy questions and links to the current terms version. Check here first — many account and wallet questions are answered without needing to contact the team directly.
HOW WE HANDLE THIS
Data Handling, Cookies and Account Security Under These Terms
These terms describe the handling practices that apply to your account on 4dsingapur. We collect the information you provide at registration and the transaction data generated when you use OVO, GoPay or DANA through your account. We keep that data to the extent needed to operate your account and to comply with obligations that apply where local law requires it. Cookies are used on the platform — a notice appears on your first visit explaining what is active. You can adjust browser-level cookie settings at any time, though some account functions depend on session cookies to work correctly.
Account data retention
We retain registration and transaction records for as long as your account is active and as required by applicable local obligations. After a confirmed account closure, records are held for the period local law specifies, then removed from active systems.
Cookie use and controls
Session and functional cookies keep your login state and wallet preferences active. A cookie notice explains what is running; adjust settings in your browser at any time. Disabling all cookies may affect how the account dashboard loads.
Account security responsibility
Your login credentials are your responsibility. Do not share them. If you suspect unauthorised access to your account or an unrecognised OVO or DANA transaction, contact support immediately through the live chat or email path.
Policy change requests
To request a change to how your data is handled, or to ask a question about a specific clause, use the email support path. Include your account reference. We log and respond to every formal request in the order received.
TERMS FAQ
Common Questions About These Terms
These questions cover what we hear most often about the terms — account scope, wallet transactions, data handling and how to act on your rights.
Do these terms apply to my OVO and GoPay transactions on 4dsingapur?
Yes. Any wallet transaction you initiate through your 4dsingapur account — whether via OVO, GoPay or DANA — falls within these terms on the account side. The wallet provider's own terms also apply to the transfer they process on their network.
Where do I find the current version of these terms?
The current version is shown in your account dashboard after login. We do not send automatic notifications when terms are updated, so check the dashboard if you want to confirm you are reading the latest version before making a transaction.
Can I request that my account data be deleted?
Yes. Submit a deletion request through the email support path with your account reference. We will review any open wallet balance first, then process the request. Retention for the period required by applicable local law applies before full removal.
What happens if I disagree with a clause in these terms?
Raise the question through email support. If a clause conflicts with a right you hold under applicable local law, the clause is read down to comply — the rest of the terms remain in effect. We cannot negotiate custom terms for individual accounts.
Do game studios like Pragmatic Play or PG Soft have their own terms?
Game content from Pragmatic Play, PG Soft and other studios on our platform is accessed through the 4dsingapur lobby. Studio terms govern game mechanics and RTP data where the studio exposes it; our platform terms govern your account and wallet experience around those games.
Is access to 4dsingapur available everywhere in Indonesia?
Access depends on local law and is available only in eligible regions. We do not confirm access in jurisdictions where local law restricts it. Check your local legal position before registering an account or initiating a wallet transaction.